Audio Editor – Edit Mp3 Cutter — Support Page

Welcome to the official Support Page for Audio Editor – Edit Mp3 Cutter, developed and published by CoreTech Quantum Labs. Here you can find help, troubleshooting steps, feature guidance, subscription information, and contact support.

🔧 1. General Troubleshooting

If the app is not working as expected (crashing, freezing, audio not loading, export failing), please try the following steps:

• Restart your device
• Update the app to the latest available version
• Ensure you have enough free storage on your device
• Close other apps running in the background
• Disable any battery saver or performance-restricting modes
• Reinstall the app (your local audio files remain unaffected)

If audio conversion or merging fails, ensure the source file is not corrupted and is supported by your device.

🎵 2. Feature Support & How-To Guide

• How do I trim or cut audio?

Open an audio file → Select the Trim/Cut tool → Adjust the markers → Save the edited audio.

• How do I merge audio files?

Open the Merge tool → Add two or more audio files → Arrange order → Export as a new combined file.

• How do I split a long audio file?

Select the Split tool → Choose the split point(s) → Save multiple segments.

• How do I convert a video to MP3?

Open the Video-to-Audio tool → Select your video → Choose MP3/WAV → Export audio.

• How do I use Voice Changer / Pitch Shifter?

Select any audio or voice recording → Apply a voice effect or adjust pitch → Save the modified file.

All audio processing happens locally on your device — nothing is uploaded to a server.

💰 3. Subscriptions & In-App Purchases

The app offers optional subscriptions:

• Ads Removal Subscription – Removes all ads.
• Voice Effects / Pitch Premium Subscription – Unlocks advanced voice effects and pitch controls.

Important: These subscriptions are separate and unlock different features.

Purchases are handled securely through:

• Google Play Store
• Apple App Store
• Uptodown Purchase System (where supported)

Note: Some app stores like Huawei AppGallery, OPPO Market, and Aptoide Connect do not support in-app purchases. Premium features may not work on those platforms.

📺 4. Advertisements

The free version of the app displays ads through approved ad networks.

If ads are not loading or stuck:

• Check your internet connection